In order to create a new account, click on the “SIGN UP” button located in the top right corner of the D21 home page. After having done that, a sign up screen will pop up. Please fill in all fields marked with a red asterisk, including the terms and conditions tick box. A confirmation email will then be […]
To be able to log in, you have to create your account first. For more detailed instructions, see Create user account. If you already have a user account, use the “LOG IN” button located in the top right corner. After having clicked on the button, a login screen will pop up. In order to log in, […]
To change your password, enter “My settings”, select the “Settings” tab, and click on the “CHANGE PASSWORD” button.
If you have forgotten your password, you can recover it by first clicking the “LOG IN” button located in the top right corner. The “Log in” window will appear. Fill in your D21 login email and click on the the “Forgot your password?” link located just under the “MY PASSWORD IS” field. A window with your […]
To edit your personal information, you must first be logged in to your account. You will then click on the top right icon showing your email or name. A drop-down menu will appear where you can select the “My settings” option. You will then be directed to a screen with your personal information. In order to edit the […]
To create a new account for an existing organization on D21, please contact our support team. You can do so by contacting us through email (firstname.lastname@example.org).
If you would like to become an organizer for an existing organization on D21, you must be added by a current admin. Please contact your organization’s admin and have him or her proceed with this manual: Add/remove organization members. You can also contact our support team at email@example.com.
To switch between user or organization accounts, you must be: Assigned to an existing organization, see: “Add/remove organization members.” Log in with your current account, see: “Login“. Switch from your current account to the account of the organization: In the upper right corner, click on the drop-down bar with your e-mail / name Click on My […]